|
Service Items |
Service Quality Indicators |
Expected Achievement Rate |
Contact phone |
|
Import licence (radiocommunication equipment) |
2 working days after delivering all the documents. |
95% |
83969183 |
|
Approval of radiocommunication equipment |
Mobile phones: 6 working days after delivering all the documents and the model of mobile phone. |
90% |
83969183 |
|
Other radiocommunication equipment: 15 working days after delivering all the documents and the model of radiocommunication equipment. |
90% |
83969183 |
|
|
Detention licence (radiocommunication equipment) |
4 working days after delivering all the documents. |
95% |
83969183 |
|
Radio-operator licence -amateur |
Initial application and renewal: 4 working days after delivering all the documents. |
95% |
83969183 |
|
Temporary authorization (establishment of radiocommunication network or station) |
Amateur: 3 working days after delivering all the documents. |
95% |
83969183 |
|
Investigation of radio interference |
Reply by telephone with respect to the situation of investigation within 5 working days after the initiation of process. |
95% |
28216788 |
|
Sealing / unsealing of radiocommunication equipment |
10 working days after delivering all the documents and the radiocommunication equipment for sealing / unsealing. |
90% |
83969183 |
|
Functioning of radiocommunication station
|
Initial issue and renewal of station licence: 15 working days after the inspection of the equipment that can be provided to this Bureau and delivering all the related documents for the inspection. |
90% |
83969183 |
|
Registration as technical responsible person of radiocommunication |
6 working days after delivering all the documents. |
95% |
83969183 |
|
Radio-operator exam - amateur |
Admission for exam: 30 working days after delivering all the documents. |
95% |
83969183 |
|
Achievement certificate: 4 working days after delivering all the documents. |
95% |
83969183 |
|
|
Diploma: 4 working days after delivering all the documents. |
95% |
83969183 |
|
|
Testing and provisional detention of radiocommunication equipment |
5 working days after delivering all the documents. |
95% |
83969183 |
|
Internet services licence |
90 days after delivering all the documents. |
95% |
83968851 |
|
Radio-operator certificate of equivalence |
30 working days after delivering all the documents. |
95% |
83969183 |
| Working hours |
Monday to Thursday (09:00-13:00, 14:30-17:45) |
| Complaints and Suggestions Hotline |
(853) 83968899 |
|
Fax |
(853) 28336603 |
|
|
This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
Address |
Largo do Senado, Edificio Sede dos CTT |
