Introduction

Service Items

Service Quality Indicators

Expected Achievement Rate

Contact phone

Import licence

(radiocommunication equipment)

2 working days after delivering all the documents.

95%

83969183

Approval of radiocommunication equipment

Mobile phones: 6 working days after delivering all the documents and the model of mobile phone.

90%

83969183

Other radiocommunication equipment: 15 working days after delivering all the documents and the model of radiocommunication equipment.

90%

83969183

Detention licence

(radiocommunication equipment)

4 working days after delivering all the documents.

95%

83969183

Radio-operator licence -amateur

Initial application and renewal: 4 working days after delivering all the documents.

95%

83969183

Temporary authorization (establishment of radiocommunication network or station)

Amateur: 3 working days after delivering all the documents.

95%

83969183

Investigation of radio interference

Reply by telephone with respect to the situation of investigation within 5 working days after the initiation of process.

95%

28216788

Sealing / unsealing of radiocommunication equipment

10 working days after delivering all the documents and the radiocommunication equipment for sealing / unsealing.

90%

83969183

Functioning of radiocommunication station

 

Initial issue and renewal of station licence: 15 working days after the inspection of the equipment that can be provided to this Bureau and delivering all the related documents for the inspection.

90%

83969183

Registration as technical responsible person of radiocommunication

6 working days after delivering all the documents.

95%

83969183

Radio-operator exam - amateur

Admission for exam: 30 working days after delivering all the documents.

95%

83969183

Achievement certificate: 4 working days after delivering all the documents.

95%

83969183

Diploma: 4 working days after delivering all the documents.

95%

83969183

Testing and provisional detention of radiocommunication equipment

5 working days after delivering all the documents.

95%

83969183

Internet services licence

90 days after delivering all the documents.

95%

83968851

Radio-operator certificate of equivalence

30 working days after delivering all the documents.

95%

83969183

Working hours

Monday to Thursday (09:00-13:00, 14:30-17:45)
Friday (09:00-13:00, 14:30-17:45)
Closed on Saturdays, Sundays, and Public Holidays

Complaints and Suggestions Hotline

(853) 83968899

Fax

(853) 28336603

E-mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Address

Largo do Senado, Edificio Sede dos CTT