Performance Pledge

Item Process time Performance objective Contact Phone
Import licence
(radiocommunication equipments)
2 working days after delivering all the documents 95% 83969183
Approval of radiocommunication equipments
Mobile phones

 

6 working days after delivering all the documents and the model of mobile phone 90% 83969183

Other radiocommunication equipments

 

15 working days after delivering all the documents and the model of radiocommunication equipment 90%
Detention licence
(radiocommunication equipments)
4 working days after delivering all the documents 95% 83969183
Radio-operator licence - amateur
Initial application and renewal
4 working days after delivering all the documents 95% 83969183
Temporary authorization
(Establishment of radiocommunication network or station) - amateur
3 working days after delivering all the documents 95% 83969183
Investigation of radio interference Reply by telephone with respect to the situation of investigation within 5 working days after the initiation of process 95% 28216788
Sealing / unsealing of radiocommunication equipments 10 working days after delivering all the documents and the radiocommunication equipment for sealing / unsealing 90% 83969183
Functioning of radiocommunication station
Initial issue and renewal of station licence
15 working days after the inspection of the equipments that can be provided to this Bureau and delivering all the related documents for the inspection 90% 83969183
Registration as technical responsible person of radiocommunication 6 working days after delivering all the documents 95% 83969183
Radio-operator exam - amateur
Admission for exam

 

30 working days after delivering all the documents 95% 83969183

Achievement certificate

 

4 working days after delivering all the documents 95%

Diploma

 

4 working days after delivering all the documents 95%
Testing and provisional detention of radiocommunication equipments 5 working days after delivering all the documents 95% 83969183
Internet services licence 90 days after delivering all the documents 95% 83969113
Radio-operator certificate of equivalence 30 working days after delivering all the documents 95% 83969183
Working hours

Monday to Thursday (09:00-13:00, 14:30-17:45)
Friday (09:00-13:00, 14:30-17:45)
Closed on Saturdays, Sundays, and Public Holidays

Complaints and Suggestions Hotline

(853) 83969161

Fax

(853) 28356328

E-mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Address

43 - 53A Avenida do Infante D. Henrique, The Macau Square, 22/F, Macao
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